邮寄中国大陆
我们提供直邮中国大陆的服务,运费从$8加元起(2磅及2磅以内),超出部分根据物品种类和邮寄地点的不同,每磅收取$3.5加元到$4.5加元不等的费用。
中国大陆的收件人需提供与收件人名称一致的身份证号码及身份证正反面照片,如因提供虚假身份信息而导致无法通关的,责任自负。
大多数订单会在1到4个工作日内发货(不包括周末和节假日,遇加拿大法定假日可能延后,预售商品以商品详情页面信息为准),自发货日起至到达收件人手中一般需到2~3周。如遇海关特别抽查、航班延误缩减、天气影响等不可抗力,订单可能延迟送达。延迟送达不构成退货原因。
因涉及出关操作,以及食品特殊属性,寄往中国的产品不支持退货。因物流造成包装破损的,请拒收并拍照取证,并联系客服处理。
Shipping within Canada/USA
Orders typically take 1-4 business days to be packaged and shipped from our warehouse. Shipping within Canada/USA usually take 3~7 business days to arrive. Days are measured in business days, not including weekends or holidays.
Return Policy
We accept returns of unopened products up to 7 days after the date recieved. To return your product, you should mail your product to our store.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We don’t guarantee that we will receive your returned item.
If you would like to make a return request, please email info@lifepluscanada.com with your order number (as quoted in the subject line of your "Order Update" emails), the item(s) that you would like to return, and the reason for the return. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!
Opened or used products, orders shipped outside of Canada, or any items marked as non-refundable/final sale are not within our return guidelines.