Shipping policy
Please allow 1-3 business days for lifepluscanada.com to pick, pack & prepare your order. Once your package has been shipped, a shipping confirmation email will be sent.
We ship to the following countries and regions:
North America Canada
Asia Pacific Taiwan HongKong Japan Korea Singapore Malaysia Thailand Australia New Zealand
Europe United Kingdom Germany France Italy Belgium Denmark Hungary Netherlands Finland Ireland Spain Sweden Switzerland Portugal Albania Cyprus Bulgaria Luxembourg
The estimated shipping cost shows up on checkout pages after the shipping address is updated.
Please Note: Customs regulations and import restrictions vary by country. It is the customer’s sole responsibility to ensure compliance with all applicable laws and regulations prior to placing an order. Failure to do so may result in substantial import duties, delays in delivery, or the return of the shipment to us. Customers are strongly advised to contact their local Customs authority to verify import eligibility and determine whether any additional licenses or permits are required for the products they intend to purchase.
Import taxes, customs duties, brokerage fees, and any other applicable charges are the responsibility of the recipient. These costs are not included in the shipping charge and will be billed directly by the carrier or customs authority. lifepluscanada.com assumes no responsibility for any delays, holds, refusals, or confiscations imposed by Customs.
If an order is returned to us due to import restrictions, an incorrect or incomplete address, refusal to pay customs fees or taxes, refusal to accept delivery, or failure to receive the shipment, no refund, replacement, or credit will be issued for the affected products or shipping costs.
Canada
FREE SHIPPING to Greater Vancouver* for orders over CAD69.00 and free shipping to the rest of Canada for orders over CAD99.00.
*Greater Vancouver cities: Vancouver, Richmond, Burnaby, New Westminster, North Vancouver, West Vancouver, Surrey, Langley, Delta, White Rock, Tsawwassen, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge
Service partners include Canada Post, UPS, Fedex and ICS Courier.
| Area | Shipping Fee ($CAD) |
|---|---|
| Greater Vancouver | $10 |
| British Columbia (Outside of Greater Vancouver) | $15 |
| Rest of Canada | $20 |
Please Note: Please ensure that you provide a complete and accurate delivery address, including the recipient’s full name, phone number, and buzz number (if applicable), at checkout.
Depending on your location, delivery typically takes 1–2 business days once your order has been shipped, excluding weekends and holidays.
If delivery is delayed or fails due to an incorrect or incomplete address, or missing recipient information, any resulting re-delivery or additional courier fees will be the responsibility of the recipient.
USA（No U.S. Shipping Until Further Notice）
Service partners are USPS, UPS and Fedex. Total item count per order can NOT exceed 6.
| Area | Shipping Fee ($CAD) |
|---|---|
| Anywhere in the USA ((excluding Hawaii, Alaska, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and US Virgin Islands)) | $19.99 |
It will take about 7-10 business days for the order to be delivered. However, some orders may occasionally be subject to longer transit time, Customs hold, or any other unforeseen complications outside of LIFEPLUS's control.
Taiwan / HongKong
Service partner is SF Express. Total item count per order can NOT exceed 12.
| Weight (lbs) | Shipping Fee ($CAD) |
|---|---|
| < 2 lbs | $19 |
| 3 lbs | $28 |
| 4 lbs | $37 |
| 5 lbs | $46 |
| 6 lbs | $55 |
| Add $9 for each additional pound. | |
It will take about 5-14 business days for the order to be delivered. However, some orders may occasionally be subject to longer transit time, Customs hold, or any other unforeseen complications outside of LIFEPLUS's control.
Japan / Korea / Singapore / Malaysia / Thailand / Australia / New Zealand
Service partners are Canada Post, UPS and Fedex. Total item count per order can NOT exceed 6.
| Weight (lbs) | Shipping Fee ($CAD) |
|---|---|
| < 2 lbs | $48 |
| 3 lbs | $54 |
| 4 lbs | $60 |
| 5 lbs | $66 |
| 6 lbs | $72 |
| > 6 lbs | $99 |
It will take about 5-14 business days for the order to be delivered. However, some orders may occasionally be subject to longer transit time, Customs hold, or any other unforeseen complications outside of LIFEPLUS's control.
United Kingdom / Germany / France / Italy / Belgium / Denmark / Hungary / Netherlands / Finland / Ireland / Spain / Sweden / Switzerland / Portugal / Albania / Cyprus / Bulgaria / Luxembourg
| Weight (lbs) | Shipping Fee ($CAD) |
|---|---|
| < 2 lbs | $42 |
| 3 lbs | $48 |
| 4 lbs | $54 |
| 5 lbs | $60 |
| 6 lbs | $66 |
| > 6 lbs | $99 |
It will take about 5-14 business days for the order to be delivered. However, some orders may occasionally be subject to longer transit time, Customs hold, or any other unforeseen complications outside of LIFEPLUS's control.
Other International Orders
Please send an email to info@lifepluscanada.com for countries not listed above, these orders cannot be placed online. Please include the products name, quantity and shipping address in the email. We will get back to you in 2 business days.
Cancellations and Returns
Order cancellation is a time-sensitive action and is not always possible once an order has been placed. Please double check all order details thoroughly prior to placing your order as we are unable to add additional products or edit details of your order after it has been placed. If you've made an error in your order please contact our Customer Service immediately for best assistance.
For all returns:
Please check Help Centre | Return
**Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number on the packaging.