Fast Shipping Guarantee
lifepluscanada.com is the first online store that offers a Fast Shipping Guarantee. We work hard so you can receive your products sooner! If we don't ship out your order within 3 business days, you will get 5% back for each additional business day past due*.
Shipping & Delivery Time
The following table shows an approximate delivery time from the courier companies.
Greater Vancouver cities:
Please note this list is not exhaustive and is subject to change without notice.
Lifeplus works with a third-party courier service company for all local orders. Please make sure you have entered an accurate and complete address while checking out, as well as the recipient's name, phone number, and buzz number (if applicable).
If the delivery address is either an apartment or condo, the staff will call for access. Please kindly keep the line open. We have a maximum of 2 delivery attempts before it switches to pick-up. You could pick up the order during the regular business hours in-store.
A service fee of $8.99 will be charged for the order cancellation after an unsuccessful delivery.
The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country/region. Additional charges for customs clearance must be fulfilled by the recipient.
If you are not 100% satisfied with your purchase, you could request for a return within 7 days after products received. Please email us to initiate your return. Where a return is possible, a prepaid shipping label will be provided to you, to facilitate the return of the item(s) to lifepluscanada.com.
For all returns:
Items must not be opened, damaged, or used.
Items must be shipped with the original packaging.
Opened or used products, orders shipped outside of Canada, or any items marked as non-refundable/final sale are not within our return guidelines.
We cannot accept any returns from products in the following categories:
PPE Face Masks and Sanitizing Products
Food and Snacks
Temperature Sensitive Products (Probiotic, Enzymes, Honey, Fish Oil, etc)
On-sale and Clearance Items
25% restocking fee is subjected to quantity over 10 bottles
Please note this list is not exhaustive and we reserve the right to add additional items to this list at any time.
*Find more details about shipping, tracking, and return policies from Frequently Asked Questions.